Each property has its own cancellation policy set by the property manager.
To avoid cancellation or amendment charges, you may be required to provide a specified amount of notice both prior to arrival and, where applicable, after check-in.
Full details of the applicable cancellation terms will be clearly outlined on the quotation provided by your Account Manager.
If you need to amend your reservation, please contact your Account Manager who will be happy to assist.
Extensions are generally subject to availability. If you wish to shorten your stay, cancellation charges may apply where the required notice period under the property's cancellation policy has not been met.
We will always do our best to accommodate changes wherever possible and encourage clients to contact us as soon as any amendment becomes known.
Yes. Minimum stay requirements vary by property.
We will always do our best to accommodate your requirements; however, in some locations availability for stays of fewer than 21 nights can be limited.
Your Account Manager will advise of any restrictions during the enquiry process.
Yes.
If you would like to arrange a viewing prior to booking, please contact your Account Manager.
Viewings are subject to availability and access at the relevant property.